Moving off a traditional phone system is usually less about chasing new features and more about not wanting to keep paying for old ones. Shaw Business's Smart Voice Solutions run on VoIP and are built specifically with SMB budgets and flexibility in mind.
Cost and scale
VoIP-based pricing typically cuts long-distance and international call costs significantly, and adding or removing lines as the business changes doesn't require new hardware or a service call.
The features that actually get used
- Voicemail-to-email so nothing gets missed while someone's away from their desk
- Call forwarding to mobile devices or another location
- Auto-attendants for a more professional first impression on inbound calls
- Conferencing for remote or hybrid teams
Built for a mobile, distributed team
Staff can use the business number from anywhere with an internet connection, and centralized management portals mean changes to the system don't require dedicated IT support.
Continuity when things go wrong
Calls can be automatically forwarded to mobile devices or a backup location during an outage or unexpected disruption, so the business stays reachable.
The overall pitch isn't complicated: a VoIP-based system generally does more, costs less to run month-to-month, and adapts faster than a legacy phone system.